ShipHero integration for Rig
The easiest way to connect ShipHero to Claude and other AI tools
ShipHero is warehouse management and fulfilment software used by brands running their own warehouses and by third-party logistics providers.
What Rig syncs from ShipHero
Once connected, Rig models these objects so questions resolve to the right tables and joins:
- Orders and line items
- Shipments with labels and line items
- Returns
- Purchase orders
- Products
- Per-warehouse inventory
- Vendors
How ShipHero connects to Rig
Give Rig a refresh token and your customer account ID. Rig syncs from ShipHero's GraphQL API, pulling orders and their line items, shipments with labels and line items, returns, purchase orders, products, per-warehouse inventory and vendors, incrementally on their update timestamps.
Track the order to shipment pipeline
Orders and shipments both carry line-level detail, so you can see partial shipments, splits and what is still outstanding rather than treating an order as shipped or not shipped.
- How many orders are partially shipped right now?
- What is our average time from order to full shipment?
- Which products are most often split across shipments?
Manage inbound and stock together
Purchase orders and per-warehouse inventory in the same place mean you can see incoming stock against current position and demand, which is what turns purchasing from reactive to planned.
- Which products are running low with no purchase order raised?
- What inbound stock is due, and when?
- Which vendors deliver late most often?
Analyse returns at line level
Returns come through with the orders they came from, so return rate can be computed per product and per channel rather than as a single company figure, and net-of-returns revenue becomes real.
- Which products have the highest return rate?
- What is net revenue after returns by channel?
- Has the return rate changed since the packaging update?
Ask your ShipHero data in Claude, ChatGPT or Cursor
Rig serves your ShipHero data to AI assistants over MCP. Once ShipHero is synced into your warehouse, you can ask questions in plain English from the tool you already use, and every answer is backed by validated, governed SQL.
Frequently asked questions
- What does Rig sync from ShipHero?
- Orders with line items, shipments with labels and line items, returns, purchase orders, products, per-warehouse inventory and vendors.
- Does it sync incrementally?
- Yes. Orders and purchase orders sync on their updated timestamps and shipments by date, so ongoing runs stay light.
- What do I need to connect ShipHero?
- A refresh token and your customer account ID.
- Does it support multiple warehouses?
- Yes. Inventory comes through per warehouse, which is what makes placement and allocation analysis possible.
Related integrations
Connect ShipHero data to AI tools like Claude
Rig builds a governed context layer over your data so every team, and every AI tool, asks questions and gets answers they can trust.