What does Rig sync from Okendo?

Product reviews from the Merchant REST API, including ratings, review content and the product each review refers to.

Can I join reviews to orders?

Yes. Once Okendo and your ecommerce platform are in the same warehouse, reviews join to the products and orders behind them, which is what turns rating data into a revenue question.

What do I need to connect Okendo?

Merchant REST API credentials from your Okendo account.

Can AI tools read the review text?

Yes. Once it is in the warehouse Rig serves it over MCP with the rest of your context, so Claude or ChatGPT can summarise themes across thousands of reviews rather than a sample.

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Okendo integration for Rig

The easiest way to connect Okendo to Claude and other AI tools

Okendo collects customer reviews, ratings and user-generated content for ecommerce brands, mostly on Shopify.

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What Rig syncs from Okendo

Once connected, Rig models these objects so questions resolve to the right tables and joins:

Product reviews
Ratings
Review attributes
Reviewer details
Product references

How Okendo connects to Rig

Give Rig your Okendo Merchant REST API credentials. Rig syncs your product reviews into the warehouse, where they join to the products and orders they refer to instead of living inside the review widget.

Find the products reviews are warning you about

A falling rating usually shows up in returns and support tickets before anyone notices it in a dashboard. With reviews, orders and returns in one warehouse, you can watch rating trends per product and catch a quality problem while it is still small.

Ask Rig

Which products have declining ratings over the last three months?
Do low-rated products have higher return rates?
Which recently launched products are reviewing worst?

Measure what reviews are worth

Review count and rating are usually treated as vanity metrics because they sit apart from revenue. Joined to orders, they become a conversion question: whether products with more reviews sell better, and how much a rating point is actually worth.

Ask Rig

Do products with more reviews convert better?
What is the revenue difference between 4-star and 5-star products?
How long after launch does a product accumulate enough reviews to matter?

Read review text at scale

Nobody reads several thousand reviews, so themes get missed. In the warehouse, review text is queryable by your AI tools, which means you can ask what customers keep complaining about in a category rather than sampling by hand.

Ask Rig

What are the most common complaints about our bestsellers?
Which product attributes do reviewers mention most positively?
Summarise what changed in review sentiment after the reformulation

Ask your Okendo data in Claude, ChatGPT or Cursor

Rig serves your Okendo data to AI assistants over MCP. Once Okendo is synced into your warehouse, you can ask questions in plain English from the tool you already use, and every answer is backed by validated, governed SQL.

Frequently asked questions

What does Rig sync from Okendo?: Product reviews from the Merchant REST API, including ratings, review content and the product each review refers to.
Can I join reviews to orders?: Yes. Once Okendo and your ecommerce platform are in the same warehouse, reviews join to the products and orders behind them, which is what turns rating data into a revenue question.
What do I need to connect Okendo?: Merchant REST API credentials from your Okendo account.
Can AI tools read the review text?: Yes. Once it is in the warehouse Rig serves it over MCP with the rest of your context, so Claude or ChatGPT can summarise themes across thousands of reviews rather than a sample.