--- title: "AI-powered account expansion signals — Rig" description: "Product data reveals who's ready to expand. Rig surfaces usage, adoption, and expansion signals so account managers know which customers to prioritize." canonical: "https://rig.so/uses/account-management" format: markdown --- # Your product data shows who's ready to expand. Account managers can't see it ## Rig turns PLG signals into expansion plays, churn alerts, and renewal decks, in minutes rather than days Trigger Weekly: scan product usage, support tickets, and billing data across all accounts → Rig agent reasoning Score product usage & adoption trends Identify expansion signals from PLG data Flag churn risk from engagement drops Compile renewal deck with account context → Output & actions Expansion-ready accounts ranked, churn risks flagged, renewal decks drafted AM alerts sent + CRM deals created + slide decks pushed to Drive $1.2M Expansion pipeline surfaced 5 min Renewal prep vs 2 days 21 days Earlier churn warning ## Generate renewal decks in minutes, not days Account context, usage metrics, and growth opportunities, packaged and ready to present. Rig Agent Outputs Renewal Deck Generatorv1Account: **Acme Corp** Select Workflow Renewal Deck Generator23 Weekly Account Intelligence Brief52 QBR Prep Agent9 Acme Corp Enterprise RenewalApr 15, 2026 ARR$340k Generate Deck Building slides... 1. Account Overview✓ 2. Usage Metrics✓ 3. ROI Analysis✓ 4. Renewal Terms✓ 5. Growth Opportunities✓ Deck Preview5 slides Acme Corp Account Overview Acme Corp Usage Metrics Acme Corp ROI Analysis Key Stats NPS Score72 Usage Growth+34% Open Tickets3 Expansion Opp.$120k Recommendation Strong usage growth and high NPS support a multi-year renewal with expansion to $460k ARR. Select WorkflowSelect AccountBuild DeckView Deck ### See Rig in action Built on Rig ## Apps account teams build on Rig Real examples assembled from Rig's building blocks. Hover to see how each works, then build your own version for your exact workflow. [Account health · Globex Inc78HealthUsage+18%Support−2 ticketsSpend+£4kExpansion readyPropose Tier 3DashboardAccount health & expansionOne health score across product, support and financeA live account health view that blends usage, support load and revenue signals to flag churn risk early and surface the accounts ready to expand.![Segment logo](https://img.logo.dev/segment.com?token=pk_AdkTbLWDS1iunmvTK2qm1g&size=36&format=png&retina=true)![Zendesk logo](https://img.logo.dev/zendesk.com?token=pk_AdkTbLWDS1iunmvTK2qm1g&size=36&format=png&retina=true)![Stripe logo](https://img.logo.dev/stripe.com?token=pk_AdkTbLWDS1iunmvTK2qm1g&size=36&format=png&retina=true)How to build](https://rig.so/apps/account-health) [See all apps](https://rig.so/apps) ## Common questions What does Rig do for account managers? It turns product-led growth signals into action, scoring usage and adoption, surfacing expansion-ready accounts, flagging churn risk from engagement drops, and drafting renewal decks with full account context. The example on this page surfaces $1.2M of expansion pipeline and gives roughly 21 days earlier churn warning. Where do the renewal decks and alerts go? Rig drafts the deck and can push it to Drive, send alerts to the account manager, and create deals in the CRM, cutting renewal prep from around two days to about five minutes. What data does Rig pull from? Product usage, support tickets, and billing data across all accounts, joined in your warehouse so the signals that predict expansion and churn aren't siloed across separate tools. Is account data kept governed? Yes. Role-based access control, sandbox SQL validation, and audit logging apply to every query Rig runs and every write-back it makes to your CRM. ## Ready to turn product data into revenue? [Book a demo](https://rig.so/book-demo) --- - [This page as HTML](https://rig.so/uses/account-management) - [Site map for language models](https://rig.so/llms.txt) - [API and agent documentation](https://rig.so/developers)