--- title: "Trustpilot Integration for Rig: Query Trustpilot Data in Plain English" description: "Connect Trustpilot to Rig and query your Trustpilot data in plain English, or ask it in Claude, ChatGPT and Cursor. Governed, validated answers from your warehouse." canonical: "https://rig.so/integrations/trustpilot" format: markdown --- Browse integrations ![Trustpilot logo](https://img.logo.dev/trustpilot.com?token=pk_AdkTbLWDS1iunmvTK2qm1g&size=112&format=png&retina=true) Support & success Supported # Trustpilot integration for Rig ## The easiest way to connect Trustpilot to Claude and other AI tools Trustpilot is a consumer review platform where customers leave star ratings and written reviews of a business, and the business replies to them. [Try Rig](https://app.rig.so/signup)[Book a demo](https://rig.so/book-demo) ## What Rig syncs from Trustpilot Once connected, Rig models these objects so questions resolve to the right tables and joins: - Reviews - Star ratings - Review replies - Business units - Consumer profiles ## How Trustpilot connects to Rig Rig Ingest syncs your Trustpilot reviews, ratings, replies and business units into your warehouse on a schedule. Rig models reviews and replies so rating trends, response rate and sentiment questions resolve correctly. ## Track review volume and rating trends Review volume is the count of reviews received in a period, and the rating trend is the average star rating over time. Rig reads Trustpilot reviews and star ratings, so you can see how volume and score move month over month and spot dips early. Ask Rig - How many reviews did we receive last month? - What is our average star rating trend over the last year? - Show review volume by week for this quarter ## Measure response rate and reply speed Response rate is the share of reviews that received a business reply, and reply speed is how long that took. Rig joins Trustpilot review replies to reviews, so you can see how consistently and quickly the team responds, especially to negative reviews. Ask Rig - What share of reviews did we reply to last month? - What is our average time to reply to a review? - What is our response rate on one and two star reviews? ## Analyse sentiment and recurring themes Rig reads the text of Trustpilot reviews alongside their ratings, so you can group reviews by theme and see what drives praise and complaints. That turns free-text feedback into ranked, repeatable themes instead of anecdotes. Ask Rig - What are the most common complaints in low-rated reviews? - Which themes appear most in five star reviews? - How has sentiment about delivery changed this quarter? ## Compare ratings by product and location By joining Trustpilot reviews to business units, Rig can break ratings down by product line or location. That shows which parts of the business are pulling the overall score up or down. Ask Rig - Which business unit has the lowest average rating? - Compare star ratings across our locations this year - Which product gets the most negative reviews? ## Ask your Trustpilot data in Claude, ChatGPT or Cursor Rig serves your Trustpilot data to AI assistants over MCP. Once Trustpilot is synced into your warehouse, you can ask questions in plain English from the tool you already use, and every answer is backed by validated, governed SQL. - [Claude](https://rig.so/integrations/claude) - [Claude Code](https://rig.so/integrations/claude-code) - [Cursor](https://rig.so/integrations/cursor) - [ChatGPT](https://rig.so/integrations/chatgpt) - [Codex](https://rig.so/integrations/codex) - [Gemini](https://rig.so/integrations/gemini) ## Frequently asked questions What Trustpilot data does Rig sync? Reviews, star ratings, review replies, business units and consumer profiles. Can Rig measure review response rate from Trustpilot? Yes. Rig joins replies to reviews, so response rate, reply speed and rating-by-unit questions are answered in plain English. Can I query Trustpilot data in Claude or ChatGPT? Yes. Once Trustpilot is synced to your warehouse, Rig serves it to Claude, ChatGPT, Cursor and other AI tools over MCP. How often does Trustpilot data refresh? Rig Ingest syncs on a schedule you set and tracks schema changes automatically. ## Related integrations [![Front logo](https://img.logo.dev/front.com?token=pk_AdkTbLWDS1iunmvTK2qm1g&size=72&format=png&retina=true)FrontConversation volume, response time and team workload analytics from Front.](https://rig.so/integrations/front)[![Gorgias logo](https://img.logo.dev/gorgias.com?token=pk_AdkTbLWDS1iunmvTK2qm1g&size=72&format=png&retina=true)GorgiasTicket, satisfaction and order-linked support analytics from Gorgias.](https://rig.so/integrations/gorgias)[![Intercom logo](https://img.logo.dev/intercom.com?token=pk_AdkTbLWDS1iunmvTK2qm1g&size=72&format=png&retina=true)IntercomConversation volume, response time and CSAT analytics from Intercom.](https://rig.so/integrations/intercom)[![Okendo logo](https://img.logo.dev/okendo.io?token=pk_AdkTbLWDS1iunmvTK2qm1g&size=72&format=png&retina=true)OkendoProduct reviews and ratings joined to the products and orders behind them.](https://rig.so/integrations/okendo)[![Reviews.io logo](https://img.logo.dev/reviews.io?token=pk_AdkTbLWDS1iunmvTK2qm1g&size=72&format=png&retina=true)Reviews.ioCompany and product reviews, NPS, Q&A and invitations in one place.](https://rig.so/integrations/reviews-io)[![Zendesk logo](https://img.logo.dev/zendesk.com?token=pk_AdkTbLWDS1iunmvTK2qm1g&size=72&format=png&retina=true)ZendeskTicket volume, SLA and CSAT analytics from your Zendesk instance.](https://rig.so/integrations/zendesk) ## Connect Trustpilot data to AI tools like Claude Rig builds a governed context layer over your data so every team, and every AI tool, asks questions and gets answers they can trust. [Try Rig](https://app.rig.so/signup)[Book a demo](https://rig.so/book-demo) --- - [This page as HTML](https://rig.so/integrations/trustpilot) - [Site map for language models](https://rig.so/llms.txt) - [API and agent documentation](https://rig.so/developers)