--- title: "Reviews.io Integration for Rig: Query Reviews.io Data in Plain English" description: "Connect Reviews.io to Rig and query your Reviews.io data in plain English, or ask it in Claude, ChatGPT and Cursor. Governed, validated answers from your warehouse." canonical: "https://rig.so/integrations/reviews-io" format: markdown --- Browse integrations ![Reviews.io logo](https://img.logo.dev/reviews.io?token=pk_AdkTbLWDS1iunmvTK2qm1g&size=112&format=png&retina=true) Support & success Supported # Reviews.io integration for Rig ## The easiest way to connect Reviews.io to Claude and other AI tools Reviews.io collects company and product reviews, NPS scores and customer questions for ecommerce and service businesses. [Try Rig](https://app.rig.so/signup)[Book a demo](https://rig.so/book-demo) ## What Rig syncs from Reviews.io Once connected, Rig models these objects so questions resolve to the right tables and joins: - Company reviews - Product reviews - Replies - NPS scores - Questions and answers - Review invitations - Surveys - Unsubscribes ## How Reviews.io connects to Rig Give Rig your Reviews.io API credentials. Rig syncs company and product reviews with their replies and NPS, plus Q&A, review invitations, surveys and unsubscribes, so the whole feedback programme is queryable rather than just the reviews that got published. ## Measure the invitation funnel, not just the reviews Most review programmes are judged on how many reviews arrive, which hides the part you control. Rig syncs invitations alongside reviews, so you can see how many were sent, how many converted, and where in the funnel the drop happens. Ask Rig - What percentage of review invitations result in a review? - How does response rate vary by product or order value? - Has our invitation conversion rate changed since we altered the timing? ## Track NPS against actual behaviour NPS is usually reported as a single number with nothing attached. In the warehouse, scores join to the customers who gave them, so you can check whether promoters really do repeat and refer more, rather than assuming it. Ask Rig - Do promoters have higher repeat purchase rates than detractors? - What is lifetime value by NPS band? - Which products produce the most detractors? ## Close the loop on negative feedback Reviews come with replies, and unsubscribes tell you who has stopped wanting to hear from you. Together they show whether negative feedback is being answered and whether the answer changed anything, which is a question about process rather than about sentiment. Ask Rig - What share of negative reviews received a reply, and how quickly? - Do customers who got a reply to a bad review buy again? - Which issues generate the most unsubscribes? ## Ask your Reviews.io data in Claude, ChatGPT or Cursor Rig serves your Reviews.io data to AI assistants over MCP. Once Reviews.io is synced into your warehouse, you can ask questions in plain English from the tool you already use, and every answer is backed by validated, governed SQL. - [Claude](https://rig.so/integrations/claude) - [Claude Code](https://rig.so/integrations/claude-code) - [Cursor](https://rig.so/integrations/cursor) - [ChatGPT](https://rig.so/integrations/chatgpt) - [Codex](https://rig.so/integrations/codex) - [Gemini](https://rig.so/integrations/gemini) ## Frequently asked questions What does Rig sync from Reviews.io? Company and product reviews with their replies and NPS, plus Q&A, review invitations, surveys and unsubscribes. Does it include NPS? Yes, and once it is in the warehouse NPS joins to customer and order history, so it can be tested against repeat behaviour rather than reported on its own. What do I need to connect Reviews.io? API credentials from your Reviews.io account. Can I compare Reviews.io with other review sources? Yes. If you also collect reviews elsewhere, Rig can sync both and model them together so ratings are comparable across sources. ## Related integrations [![Front logo](https://img.logo.dev/front.com?token=pk_AdkTbLWDS1iunmvTK2qm1g&size=72&format=png&retina=true)FrontConversation volume, response time and team workload analytics from Front.](https://rig.so/integrations/front)[![Gorgias logo](https://img.logo.dev/gorgias.com?token=pk_AdkTbLWDS1iunmvTK2qm1g&size=72&format=png&retina=true)GorgiasTicket, satisfaction and order-linked support analytics from Gorgias.](https://rig.so/integrations/gorgias)[![Intercom logo](https://img.logo.dev/intercom.com?token=pk_AdkTbLWDS1iunmvTK2qm1g&size=72&format=png&retina=true)IntercomConversation volume, response time and CSAT analytics from Intercom.](https://rig.so/integrations/intercom)[![Okendo logo](https://img.logo.dev/okendo.io?token=pk_AdkTbLWDS1iunmvTK2qm1g&size=72&format=png&retina=true)OkendoProduct reviews and ratings joined to the products and orders behind them.](https://rig.so/integrations/okendo)[![Trustpilot logo](https://img.logo.dev/trustpilot.com?token=pk_AdkTbLWDS1iunmvTK2qm1g&size=72&format=png&retina=true)TrustpilotReview volume, rating trends and response-rate analytics from Trustpilot.](https://rig.so/integrations/trustpilot)[![Zendesk logo](https://img.logo.dev/zendesk.com?token=pk_AdkTbLWDS1iunmvTK2qm1g&size=72&format=png&retina=true)ZendeskTicket volume, SLA and CSAT analytics from your Zendesk instance.](https://rig.so/integrations/zendesk) ## Connect Reviews.io data to AI tools like Claude Rig builds a governed context layer over your data so every team, and every AI tool, asks questions and gets answers they can trust. [Try Rig](https://app.rig.so/signup)[Book a demo](https://rig.so/book-demo) --- - [This page as HTML](https://rig.so/integrations/reviews-io) - [Site map for language models](https://rig.so/llms.txt) - [API and agent documentation](https://rig.so/developers)