--- title: "Gainsight Integration for Rig: Query Gainsight Data in Plain English" description: "Connect Gainsight to Rig and query your Gainsight data in plain English, or ask it in Claude, ChatGPT and Cursor. Governed, validated answers from your warehouse." canonical: "https://rig.so/integrations/gainsight" format: markdown --- Browse integrations ![Gainsight logo](https://img.logo.dev/gainsight.com?token=pk_AdkTbLWDS1iunmvTK2qm1g&size=112&format=png&retina=true) CRM Supported # Gainsight integration for Rig ## The easiest way to connect Gainsight to Claude and other AI tools Gainsight is a customer success platform where CS teams track account health, run playbooks and manage renewal and expansion risk. [Try Rig](https://app.rig.so/signup)[Book a demo](https://rig.so/book-demo) ## What Rig syncs from Gainsight Once connected, Rig models these objects so questions resolve to the right tables and joins: - Companies - Relationships - People - CTAs - Success plans - Custom objects ## How Gainsight connects to Rig Rig authenticates against your Gainsight NXT tenant and introspects its schema at sync time, so your custom objects and fields come across without being configured one at a time. Companies, relationships, people, CTAs and success plans land in the warehouse with all their fields. ## Test whether health scores predict churn Health scores are trusted or ignored largely on instinct, because nobody checks them against outcomes. With Gainsight beside billing and product usage in the warehouse, you can measure whether accounts flagged at risk actually churned, and how far ahead the signal fired. Ask Rig - Did accounts marked at risk last quarter actually churn? - How many days before churn does health score start dropping? - Which health score components predict renewal best? ## See CS activity against revenue outcomes CTAs and success plans record what the CS team did. Joined to renewals and expansion, they show what that work returned, so coverage decisions can be made on evidence rather than on account size alone. Ask Rig - Do accounts with active success plans renew at a higher rate? - Which CTA types most often precede expansion? - What is the renewal rate for accounts with no CS touch this quarter? ## Bring product usage into the account picture Gainsight holds the CS view and your product database holds behaviour. Together they answer the question CS teams actually need: which accounts have gone quiet in the product, regardless of what the last call suggested. Ask Rig - Which high-value accounts have declining product usage? - Where does health score disagree with actual usage? - Which accounts are up for renewal with low engagement? ## Ask your Gainsight data in Claude, ChatGPT or Cursor Rig serves your Gainsight data to AI assistants over MCP. Once Gainsight is synced into your warehouse, you can ask questions in plain English from the tool you already use, and every answer is backed by validated, governed SQL. - [Claude](https://rig.so/integrations/claude) - [Claude Code](https://rig.so/integrations/claude-code) - [Cursor](https://rig.so/integrations/cursor) - [ChatGPT](https://rig.so/integrations/chatgpt) - [Codex](https://rig.so/integrations/codex) - [Gemini](https://rig.so/integrations/gemini) ## Frequently asked questions Does Rig sync Gainsight custom objects? Yes. Rig introspects your tenant's schema at sync time, so custom objects and custom fields come across without being mapped individually. Which Gainsight version is supported? Gainsight Customer Success, the NXT platform. What do I need to connect Gainsight? Your Gainsight domain, a client ID and secret, and an access key. Can I combine Gainsight with CRM data? Yes, and it is usually the point. Once Gainsight, Salesforce or HubSpot, billing and product usage share a warehouse, an account has one picture instead of four partial ones. ## Related integrations [![Affinity logo](https://img.logo.dev/affinity.co?token=pk_AdkTbLWDS1iunmvTK2qm1g&size=72&format=png&retina=true)AffinityRelationship intelligence and deal-flow analytics for private capital.](https://rig.so/integrations/affinity)[![Attio logo](https://img.logo.dev/attio.com?token=pk_AdkTbLWDS1iunmvTK2qm1g&size=72&format=png&retina=true)AttioDeal velocity and relationship analytics from your Attio workspace.](https://rig.so/integrations/attio)[![Dynamics 365 logo](https://img.logo.dev/microsoft.com?token=pk_AdkTbLWDS1iunmvTK2qm1g&size=72&format=png&retina=true)Dynamics 365Sales and pipeline analytics from Microsoft Dynamics 365.](https://rig.so/integrations/dynamics-365)[![HubSpot logo](https://img.logo.dev/hubspot.com?token=pk_AdkTbLWDS1iunmvTK2qm1g&size=72&format=png&retina=true)HubSpotDeal, contact and marketing analytics across the HubSpot CRM.](https://rig.so/integrations/hubspot)[![Pipedrive logo](https://img.logo.dev/pipedrive.com?token=pk_AdkTbLWDS1iunmvTK2qm1g&size=72&format=png&retina=true)PipedrivePipeline and activity analytics from your Pipedrive CRM.](https://rig.so/integrations/pipedrive)[![Salesforce logo](https://img.logo.dev/salesforce.com?token=pk_AdkTbLWDS1iunmvTK2qm1g&size=72&format=png&retina=true)SalesforcePipeline, forecast and account analytics from your Salesforce data.](https://rig.so/integrations/salesforce) ## Connect Gainsight data to AI tools like Claude Rig builds a governed context layer over your data so every team, and every AI tool, asks questions and gets answers they can trust. [Try Rig](https://app.rig.so/signup)[Book a demo](https://rig.so/book-demo) --- - [This page as HTML](https://rig.so/integrations/gainsight) - [Site map for language models](https://rig.so/llms.txt) - [API and agent documentation](https://rig.so/developers)