---
title: "How to build account health & expansion with Claude & Rig"
description: "A live account health view that blends usage, support load and revenue signals to flag churn risk early and surface the accounts ready to expand. A step-by-step guide to building it yourself on your own data with Claude and Rig."
canonical: "https://rig.so/apps/account-health"
format: markdown
---

[All apps](https://rig.so/apps)

Customer SuccessDashboard

# Account health & expansion

One health score across product, support and finance

A live account health view that blends usage, support load and revenue signals to flag churn risk early and surface the accounts ready to expand.

Runs on![Segment logo](https://img.logo.dev/segment.com?token=pk_AdkTbLWDS1iunmvTK2qm1g&size=44&format=png&retina=true)![Zendesk logo](https://img.logo.dev/zendesk.com?token=pk_AdkTbLWDS1iunmvTK2qm1g&size=44&format=png&retina=true)![Stripe logo](https://img.logo.dev/stripe.com?token=pk_AdkTbLWDS1iunmvTK2qm1g&size=44&format=png&retina=true)

[Build this on your data](https://app.rig.so/signup)[Book a demo](https://rig.so/book-demo)

## The problem

Account managers juggle a book of accounts with no single, trustworthy read on health. Expansion-ready accounts get missed and quiet churners slip through because the signals live in five different tools.

## Built from Rig's building blocks

Rig is not a fixed template. It is a set of building blocks, and this app is one way to assemble them. Take what you need, then shape the workflow around your own pain.

Sync product analytics, support and billing

Context layer blends them into one health model

A dashboard ranks the book by health and expansion fit

Ask-anything in Claude for any account

## How to build it

1. 1
   
   ### Unify the signals
   
   Connect Segment, your support tool and billing so every account carries usage, support and revenue context in one place.
2. 2
   
   ### Compose a health score
   
   Define a blended score in the context layer, adoption, support load, sentiment and spend, weighted for your business.
3. 3
   
   ### Rank the book
   
   Build a dashboard that sorts accounts by risk and by expansion readiness, so AMs always know where to spend their time.
4. 4
   
   ### Drill in on demand
   
   AMs ask 'what changed at Globex this month?' in Claude and get the full story. Reshape the score as your definition of health evolves.

## The outcome

One reliable health read across the book, so AMs catch churn early and act on expansion before the moment passes.

[Build your own version](https://app.rig.so/signup)

## More Customer Success apps

[Renewal risk · next 30 daysAcme CorpUsage −42% · 3 tickets92Globex71Initech38QBR pack generated ↗DashboardChurn-risk & renewals prepSpot at-risk accounts before the renewal callScore renewal risk across product usage, support tickets, CRM and finance, then auto-assemble the renewals or QBR pack so CSMs walk in prepared.![Zendesk logo](https://img.logo.dev/zendesk.com?token=pk_AdkTbLWDS1iunmvTK2qm1g&size=36&format=png&retina=true)![Stripe logo](https://img.logo.dev/stripe.com?token=pk_AdkTbLWDS1iunmvTK2qm1g&size=36&format=png&retina=true)![Salesforce logo](https://img.logo.dev/salesforce.com?token=pk_AdkTbLWDS1iunmvTK2qm1g&size=36&format=png&retina=true)BirdieHow to build](https://rig.so/apps/churn-renewals)

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